Solutions
Cenium Core
general features
Whether you use all Cenium Core products, or maybe only PMS or Sales & Catering, you benefit from an integrated, open and modern platform, Cloud based or on-premises. With shared resources and a common user interface, you can easily increase revenue by selling any product or package throughout the guest journey. Easy integrations with any third party solution gives you full flexibility and control.
Whether you use all Cenium Core products, or maybe only PMS or Sales & Catering, you benefit from an integrated, open and modern platform, Cloud based or on-premises. With shared resources and a common user interface, you can easily increase revenue by selling any product or package throughout the guest journey, and easy integrations with any third party solution give you full flexibility and control.
Contacts, Loyalty and Rewards Management
- All contacts located in one repository
- Handle multi-relationships between contacts, family connections, firms or company hierarchy
- Customizable and hierarchical discounts on contacts, guests or companies with either best available discount or level-based discount
- Advanced rate contract management with possibilities to set pricing and availability to all sellable products
- Easily handle multi-currency contracts on top of contracted rates and prices
- Reward levels and support for loyalty tiers
- Maintain and manage loyalty points and support sales through earn and burn
- Full overview of purchase history and consumed products throughout the property
- GDPR management and anonymization of contacts and data
Dynamic Pricing and Packaging
- We supports dynamic pricing of any type of sellable products. Setup and manage your daily pricing through dynamic levels of pricing.
- Use price groups to set base price and make it easy to control pricing across sellable products
- Powerful restrictions at your fingertips using yield buckets and restrictions calendar together with batch setting or updating prices and yields
- Group sellable products in categories to enable sale through POS, PMS, Sales Channels and more
- Package all your sellable products into single sellable units
- Create advanced packages with elements of upsell, add on’s with advanced price options like zeroline, package percentage, discounts and in purchase options
- Set consumption schedule on any element in a package to achieve the best guest experience with adaptable package content based on weekdays, length of stay, day in stay and reoccurrence rules
- Know the itinerary at booking time and assign and allocate resources on arrival
Channel Management
- Easily setup and distribute rates, packages and rooms to any channel manager out there
- Supporting the OTA standard out of the box
- Track all channel sales through customizable market segments and target groups
- Close of channels based on rooms left or push yielding and restrictions to the channels
- Handle incoming errors visually and repair failed incoming reservations
- New channel to push your availability? No problem, just add a new channel! No need for developers or technical personnel to be involved, setup link, credentials and specify OTA documents and you are good to go
- Support for multi currency on incoming reservations
- Maintain general channel mapping of external rate codes to internal packages, room types and restrictions
Dashboard, Widgets and Reports
- Fully customizable dashboards, save a dashboard for all your cross-property sales
- Store your dashboard and share with other users or groups
- Keep track of key metrics throughout the day
- Build your dashboard with over 20 different customizable widgets
- Support for advanced graphs and charts
- Shortcut widgets for check in and check out on
- Over 40 different defined metric points to display on dashboard with color coding based on thresholds
- Cenium Core supports standard built-in reports with customizable layouts
- SSRS reports supplement our built-in reports covering a multitude of areas
- Run, save and distribute reports to any user or group
- Customize layout using Report builder
Multiproperty Sales and Management
- Easy to use and manage multi property solution
- Control property access through users and user groups
- Share and maintain master data cross property with the ability to differentiate prices and availability
- Sell cross property with built in Central Reservation System
- Are you using travel agents? Cenium Core supports TA sales and commission rules
- Customize your package FIT elements and create advanced itineraries
- Advanced package booking flow with the support for add-on´s, upsell, cross sell with restrictions, contracts and dynamic pricing of all elements
- Duplicate, reschedule, requalify and manage reservations with the same sales experience throughout all types of bookings
API and Integrations
- Fully accessible server-based IIS hosted REST based API’s
- More than 5400 internal API’s and more than 450 public API’s
- Customizable access levels to the API’s. Either controlled by access control through the application or through a separate runtime Public Gateway
- Publish relevant API’s through easy access setup in Cenium
- Integrate with anything using Cenium Integration Server available as part of Cenium Core
- Handle incoming and outgoing integration messages with built in tracking, history and logging of all messages
- Enable events to automatically push integration messages and transform them to any format without the need for a lengthy development process
- Look at incoming messages in the original form and re-execute failed messages
- Create views into known sources like SQL or Navision to view historic or other relevant data through our EDS module
